> paid plan, no per-agent fees
Ticketing With No Per-Agent Fees
Ctrl+Grow ticketing is on the paid plan ($97/mo), with no per-agent fees: add every person who handles requests, unlimited agents, with no per-seat cost. It supports multiple inboxes, so support, sales, and billing can each run their own queue in one place instead of scattered email. The flat plan price does not grow as you add agents.
Free forever on the Free plan. No card, no per-seat fees.
What you get
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Handle support requests in one place at support.ctrlgrow.com.
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Multiple inboxes: run separate queues for support, sales, and billing under one roof.
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On the paid plan with no per-agent pricing tiers: add every agent, unlimited.
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Requests tracked from open to resolved, with a clear history.
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We can help you get set up.
Why most "free" tools aren't free for a team
Standalone tools in this category typically charge $15-50 per agent / month, so a 5-agent support team pays roughly $900 to $3,000 a year for a standalone help desk, before higher tiers. Free tiers exist, but they hit a seat cliff: free up to a handful of users, then per-seat billing for life. Ctrl+Grow takes the per-seat fee off the table entirely.
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Per-agent help desks bill every seat every month, often $15 to $50 an agent. Ctrl+Grow ticketing is a flat paid plan with no per-agent fee, so the cost does not climb as your team grows.
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It supports multiple inboxes, which most help desks restrict to a single shared inbox or lock behind a higher tier.
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Ticketing comes with the paid plan alongside the team layer, so support is not a separate tool to buy and learn.
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It is hosted for you. Open-source help desks are free only if you run and maintain the server yourself.
Per-seat cost compared
Published list rates gathered June 2026, shown for comparison. Free-tier limits and prices change, so check each vendor's page for current figures.
| Tool | Free for | Per-seat cost |
|---|---|---|
| Ctrl+Grow | All agents on a paid plan | Flat plan, no per-agent fee |
| Zoho Desk | Up to 3 agents | Then ~$7-40 / agent / mo |
| Freshdesk | 1-2 agents (6 months) | Then ~$19-89 / agent / mo |
| HubSpot Service | Up to 2 users | Then ~$15-150 / seat / mo |
| Zendesk | Trial only | ~$19-115 / agent / mo |
| osTicket / Zammad | Open-source, self-host | Your server + admin time |
Frequently asked questions
Is the ticketing system free with Ctrl+Grow?
No, ticketing is part of the Ctrl+Grow paid plan ($97/mo), not the free plan. What it does not do is charge per agent: the plan price is flat, so adding everyone who handles support costs nothing extra. The free plan covers leave, onboarding, and training; ticketing sits on the paid tier.
How much does a ticketing system usually cost per agent?
Standalone help desks typically charge $15 to $50 per agent per month. For a 5-agent team that is roughly $900 to $3,000 a year. Ctrl+Grow charges nothing per agent because ticketing is a flat paid plan instead of per-seat billing.
Is there a limit on how many agents I can add?
No. There are no per-agent fees and no seat cap on the paid plan, so your whole support team is in without the cost rising as you add people. That is the main difference from help desks that bill per agent.
Does it support multiple inboxes?
Yes. You can run multiple inboxes, so support, sales, and billing each get their own queue while everything stays in one place at support.ctrlgrow.com. Many help desks limit you to a single shared inbox or charge more to add another, so multi-inbox support at no per-agent cost is a real difference.
Where do support tickets live?
Tickets are handled in one place at support.ctrlgrow.com, so requests stop scattering across personal inboxes. Each request is tracked from open to resolved with a clear history, across as many inboxes as your team needs.
Do I need technical skills to set up ticketing?
No. You do not configure or self-host anything, and a human on the team can help you get it running for your team.
Can I get a custom version deployed on my own server?
Yes. Beyond the hosted free version you get on your plan, the Ctrl+Grow team can shape the tool to your workflow and deploy that custom build on your own server for a one-time cost, so you own and run it with full control of your data. Code ownership comes as an add-on on top of a custom build, not a standalone download: you own the version built for you, not generic source. It is a higher tier on the value ladder, so the simplest way in is to talk to us about what you need.
Support & ticketing is one of several tools included in your membership. See the full list of what's live and what's coming next, or read how Ctrl+Grow works.
> no per-seat fees
Add your whole team for $0 per seat.
Support & ticketing and every other tool, included in one Ctrl+Grow membership. No per-user billing, no seat cliff, set up for you.